The e-Disha Ekal Sewa Kendra initiative of Haryana, which started on 01/03/2006, has been a great success for providing one-stop citizen services in an efficient, reliable, and integrated manner through District & Tehsil level e-Disha Centres. e-Disha Centres had been setup in all the districts & tehsils on self sustainable service charge basis. In the year 2010, NIC-Haryana enhanced the e-Disha software as e-District application and the same was launched at Rohtak (the pilot district under e-District MMP). As on date, 117 e-Disha Centres are functioning across the state. During March month of this year, around 50,000 (49627) various types of certificates were issued electronically through e-Disha Centres.
To implement e-District application through CSCs, the whole software has been enhanced by NIC-Haryana, to provide anywhere any time status of the services to the users via internet. The Birth & Death Registration and Management Information System has also been enhanced to facilitate issuance of the birth, death & non-availability certificates through CSCs.
Shri Manohar Lal, hon’ble Chief Minister launched the rollout of 22 services across Haryana through CSCs on 2nd May 2015, from Panchkula CSC. Eleven services of Revenue Department and nine services of Health Department have been rolled out throughout Haryana. Two services are related to verification of certificates.
Shri Anil Viz, hon’ble Health & Sports Minister, Capt. Abhimanyu, hon’ble Minister for Revenue, Finance, Excise, Industries & Commerce, Shri Rattan Lal Kataria, hon’ble MP Lok Sabha from Ambala, Shri D.S. Dhesi, IAS Chief Secretary, Haryana PSEIT, Secretary EIT and various other dignitaries along with the whole team of NIC Haryana were present during the occasion.
So far, more than 600 CSCs have been established in the state through DITS and VLEs (Village Level Entrepreneurs) have been appointed for each one of them. The Revenue & Health departments have notified their authorized signatories for delivery of e-services. The duly authenticated certificates shall be available online and can be printed by VLEs at CSC for delivery. The citizen applications shall be processed with the help of scanned documents received through the CSC or e-Disha Centre. The new system has ensured that the physical movement of file is replaced by electronic file movement in application workflow.
The state has also initiated establishment of SRDB (State Residents Data Base) using the digitized and merged data of NPR-2011 & SECC-2011 and seeding Aadhar numbers from SRDH. Any citizen, who wish to avail e-services through CSC/e-DISHA centre, would be required to register in the Citizens Integrated Data Repository (CIDR)/SRDB and any document/certificate issued under e-Service delivery by the State Government would also be recorded in CIDR/SRDB for future reference, downloading, verification services etc.