NIC Bijnor, Uttar Pradesh has developed ‘Bijnor JanSamwaad’ mobile app for citizens to interact with Government officials for their local issues and get information on Government schemes. This app provides the contact details of Govt. Officers and press releases issued by the Information Department, UP.

1st Screen will show the purpose of this mobile Application. Information shall be collected by the government from citizens about the various local issues like Swach Bharat Abhiyan (Requirement and use of Izzat Ghar, motivation of citizens to achieve ODF, cleaning, water lobbing, etc.), development (Road, drainage, construction of panchayet, samudayik Kendra, etc.) issues. The user shall be asked to register to provide his mobile number. The application will verify the number through OTP and the application shall be installed. Information about user district, Block, Gram Panchayet, the village is asked. This mobile shall be fixed for this village only. The user shall be asked to provide his personal information like his name, father name, Age, education qualification, profession, photo, etc. The user shall be asked to set one four-digit PIN so that no one other than him can use this mobile to upload any issue.

After installation of the application, the user can use the application using his 4 digit PIN. He may change his PIN using options given by him at the time of setting his mobile either through OTP, email, or any security question-answer option.

After getting installed the mobile application, the user can upload his issue related to above mentioned issues (selection through combo box) along with text message and photograph.