“Citizen's Information and Service Centre on water and sewerage connection, payment collection and billing” was recently inaugurated by Sh Kanak Bardhan Singhdeo, Minister for Housing & Urban development and Sh. Bishwa Bhushan Harichandan, Minister for Industries and Law, Government of Orissa. The function was presided over by Sh. D. K. Singh, Chief Engineer, Public Health Engineering Department and attended by several other dignitaries. Computerized water and sewerage billing services, online payment collection, streamlining of new connection requests & approval, consumer grievance and query redressal service provided by the computerized application, were explained to the dignitaries and delegates who attended the meeting. In this occasion a KIOSK based citizen's billing and payment status information service was also inaugurated. An Online water quality monitoring system for water quality data recording, analysis and transmission on a 24X7 basis was also launched. The technical consultancy provided by NIC, Orissa State Unit was widely appreciated by the invited dignitaries.