Shri Ravi Shankar Prasad, Hon'ble Union Minister, Electronics & Information Technology and Law & Justice, launched the Digidhan Mitra Chatbot, during the momentous occasion of VIVID 2019, organised at India Habitat Centre, New Delhi from 21st to 22nd February 2019. The meet was held as an initiative to interact with the District Informatics Officers and share their experiences & contributions, as digital change makers at the grass-roots level in the states. The event was attended by Senior Officials from MeitY, Central & State Governments, and NIC.
Digidhan Mitra is an AI based chatbot designed to provide on demand data and information from the Digidhan Dashboard portal. The automated chat service allows users to have both text and voice based conversation and returns customised information in graphical, tabular and textual format, making it distinct from other chatbots. Users can seek information on bank wise digital transactions and payment modes, along with snapshots of total digital transactions in a given period.
The Digidhan Dashboard acts as a central platform for accurate reporting, monitoring and analysis of all digital payments transactions occurring in the country and enablement of infrastructure through the deployment of Physical/ Mobile/ BHIM Aadhaar PoS devices. It consolidates digital payments transaction data of 16 digital payment modes from 110 banks, NPCI and RBI to monitor the growth of digital payments in India.