E-Governance Projects inaugurated at Distt Fatehgarh Sahib,Punjab From Navneet Kukreja, SIO Punjab Under the on-going pilot eGovernance drive, first of its kind in the country, sponsored by Department of Information Technology, MCIT, the projects of SUWIDHA (Single User-Friendly WIndow Disposal & Help-Line for Applicants), DialCITI and WebCITI , developed and implemented by NIC were inaugurated at District Fatehgarh Sahib by Capt. Amarinder Singh, Hon’ble Chief Minister, Punjab. The district is successfully marching towards exploiting the opportunities offered by ICT using all the modes of automated information delivery/dissemination viz Web (WebCITI i.e. Web-based Citizen IT Interface), Kiosks and even through Dialup Lines (DialCITI i.e Dialup- based Citizen IT Interface) and has got the distinction as the first district in the country to utilize complementing modes and IT technologies to reach on the doorsteps of the poor and downtrodden people particularly and of the society at large. SUWIDHA has been designed and developed by NIC Punjab in collaboration with the district administration, Fatehgarh Sahib to facilitate the citizens in getting easy and convenient access to government services. Now the citizens will not be required to visit different government departments and all the services will be made available from a single window counter named SUWIDHA. After filing the application for the requisite service at the SUWIDHA counter, they will be issued a Receipt Slip bearing token number and a specific date of delivery of service(s). The Chief Minister also inaugurated DialCITI, which will bring the benefits of IT to the doorsteps of the public by providing a telephone based Interactive Voice Response (IVR) System. The CM also inaugurated the first touch screen Kiosk in the district which provides Web-based information about various schemes and procedures.