East Singhbhum is a key hub for mining and industrial activities in Jharkhand, with Jamshedpur, one of India’s major industrial cities, as its headquarters. Located in the southeastern part of Jharkhand, East Singhbhum was established on January 16, 1990, by carving out nine blocks from the larger Singhbhum district. The name “Singhbhum,” meaning “Land of Lions,” is thought to highlight the area’s historical presence of lions.
Since the 1990s, the NIC East Singhbhum (Jamshedpur) District Centre has led efforts in designing, developing, and implementing ICT projects, playing a crucial role in achieving the Digital District mission. Among its significant initiatives are the Swagatam (Visitor Management System) Portal and the Guest Verification System for Jamshedpur Police, both developed by NIC Jharkhand State Centre, Ranchi. The district centre also provides vital ICT support during VVIP visits, underscoring its importance in strengthening the region’s digital infrastructure.
ICT Initiatives in the District
Swagatam Visitor Management System https://dcjsr.swagatam.gov.in
The Swagatam Portal streamlines the process for citizens to easily book online appointments. Developed by NIC Delhi, this cloud-based application features a user-friendly graphical interface and robust security measures. As a unified and centralized solution, it can be implemented across various government offices. Launched by Shri Manjunath Bhajantri, IAS, then Deputy Commissioner and District Magistrate of East Singhbhum, Jamshedpur, the portal was created to facilitate a smoother experience for citizens attending the DC’s Janta Darbar to present their grievances and receive resolutions.
Guest Verification System for Police https://jhpoliceverification.nic.in/
To curb crime and prevent unlawful activities by individuals staying in hotels with forged documents, the Jamshedpur Police has taken a significant step by introducing an online hotel guest police verification system. This system simplifies and accelerates the process of verifying the identities of hotel guests, eliminating the need for the traditional manual verification process. The new system saves time and effort for both the guests and the police. Developed by NIC Jharkhand State Centre, the Guest Verification System has been successfully implemented in East Singhbhum and Saraikela Kharsawan districts.
iRAD https://irad.parivahan.gov.in
Implemented in East Singhbhum, iRAD (Integrated Road Accident Database) collects accident data from stakeholders like the Police, Transport, and Health Departments. This initiative supports enhanced road safety across Jharkhand, with thorough training provided to all involved parties.
Jharbhoomi https://jharbhoomi.jharkhand.gov.in
Jharbhoomi is a digital platform developed to implement the Digital India Land Record Modernization Program (DILRMP), aimed at creating a system of up-to-date land records. It facilitates automated mutations, integrates textual and spatial records, and ensures interconnectivity between revenue and registration departments. The platform also aims to transition from the existing deeds registration and presumptive titling system to a conclusive titling system with title guarantees. Jharbhoomi has been successfully implemented in the district, running modules such as Jharbhoomi MIS, JharBhuLagan, JharBhuNaksha, ULPIN, and Parishodhan.
NextGen e-Hospital System
NextGen e-Hospital, designed to streamline the Hospital Management Information System for efficient internal hospital workflows, has been implemented in East Singhbhum District at two major government hospitals: MGM College and Hospital, Jamshedpur, and Sadar Hospital, Jamshedpur. Currently, the Registration and In-Patient Department (IPD) modules are operational at these hospitals. Additionally, the Online Registration System (ORS) has been implemented at Sadar Hospital, Jamshedpur.
BOR Portal
Designed and developed by NIC Jharkhand State Unit, this portal facilitates the conduct of various departmental examinations organized by the Board of Revenue, Jharkhand. It regularly hosts examinations for government employees of Jharkhand. Employees can self-enroll and apply to participate in the examinations listed on the portal. After verification, users can check the latest status of their application on the dashboard page.
JharSewa https://jharsewa.jharkhand.gov.in
JharSewa is a user-friendly, transparent, and interactive web-based service portal built on the ServicePlus framework, providing citizens with easy access to various essential services. Applications can be submitted through multiple channels, such as online, CSCs, and Panchayat Swayamsewaks, and are automatically routed to the appropriate office based on the applicant’s location. Once processed, the digitally signed service delivery is made available online for the applicant. Services offered through JharSewa include income certificates, caste certificates, local residence certificates, and EWS certificates.
IT Support
NIC East Singhbhum team provided extensive ICT support for key events and operations in 2023:
• Set up two-way communication for the Hon’ble Prime Minister’s visit, the Vande Bharat train inauguration, Rozgar Mela, and the launch of PM Vishwakarma. • Ensured smooth election operations, managing applications such as: Polling party and personnel randomization, Vehicle Management, Material Management, Poll day monitoring • Supported critical systems, including: Observer and Encore Portals, e-Affidavit, C-Vigil, EMS • Provided NKN connectivity to educational institutions and essential network services across the district.
Way Forward
NIC East Singhbhum District Centre continues to provide seamless support to the district administration, ensuring transparent, efficient, and rapid service delivery that directly benefits citizens at the grassroots level. As technology evolves, the Centre remains committed to enhancing its support, driving more effective and efficient administrative processes to further the development of the district and its people.