Communication is not the first term that comes to our mind when we think of scientific and technical organisations. People have a preconceived notion of solitary employees who prefer the company of their computers over that of other social beings. With the advent of the information society, which includes events, seminars, and conferences, this image of the solitary worker has deteriorated. Communicating science is more than simply translating the jargon of science into simple language. Its complexity stems from the diversity and interconnectedness of several elements, including the goals for communication, the content being conveyed, the format in which it is presented, and the individuals and organisations involved. Also, people approach scientific communication from their vantage points, which are a combination of expectations, knowledge, beliefs, values and abilities that are shaped by social, political, and economic forces, as well as our concerns and influences. Therefore, it is a need of the hour that one should focus on improving his or her communication skills as clear communication does not only add to our success but the success of our team, projects and overall organisation. Continuing the tradition of excellence, we are happy to present you with an array of articles celebrating the impact made by NIC on the lives of common citizens. We have covered the success stories of digitisation from the heart of India, Delhi, alongside three award-winning districts viz. East Khasi Hills of Meghalaya, Hamirpur of Himachal Pradesh and Y.S.R. Kadapa District of Andhra Pradesh. We have also covered four citizen-centric digital solutions developed by NIC viz. Parivar Pehchan Patra, OxyCare, eGranthalaya, and SVAMITVA under eGov Products and Services. In Appscape, we have covered a constellation of mobile apps - Starbus, Rajasthan Ke Shiksha Mein Badhte Kadam, Swachh MP ODF+, Pehchan, Gang Canal, Drug Free Himachal, and Nammude Keralam – which were recently designed and developed by NIC to meet the growing demands of citizens across the country. Then, our regular sections such as In The News, International eGov and Accolades bring you some interesting news. Further, celebrating National Cyber Security Awareness Month, this issue features new initiatives taken by NIC for creating cyber-safe spaces for government and citizens alike. Behind the scenes, we are continuously enhancing the publication by improving the quality, content, and design. Your feedback and suggestions are valued most. It would be much appreciated if you could take out some time to write to us with your opinion and suggestions which may be addressed to editor.info@nic.in.