Kerala State IT department has rolled out public utility services at Malappuram district through the 634 Akshaya Kendras which are connected through Wi-Fi broadband. A grievance redressal facility e-Parathi, developed by NIC, was launched by the District Collector of Malappuram, Shri M Sivasankar, IAS. The eNRICH framework from NIC for the Akshaya Centres were launched by Shri VS Raghunathan, SIO, NIC Kerala at Akshaya Enterprise Connect 2004 event.