In an approach to provide citizens easy accessibility to the service centers, the new service map launched by Finland for public services locations brings citizens closer to genuine one-stop service of public administration eServices. The map contains information from organisations providing a data set of service locations that cover the entire country. All authorities with uniform, nationwide data on service locations can be found on the map.
The service map displays the location and contact information for the offices and service points of the various authorities. Information on the following national office locations is currently available: offices of the Social Insurance Institution of Finland (Kela); municipal and city offices; district survey offices; local register offices; legal aid offices; police departments and stations; and others.
A map search for service point information can be made by entering the municipality and service type. The municipality and type of service can also be searched for separately. In this way, all available services in one municipality, or all service locations for one type of service throughout the country, can be obtained.
The locations of the service points are shown in the map window with more detailed information to the side of the map. Information on the service points contains e.g. visiting address, telephone number, email and website addresses, as well as opening times. Citizens are also provided with a link to the authorities' eServices and forms on the portal.