Shri Jai Ram Thakur, Hon'ble Chief Minister, Himachal Pradesh, launched the integrated ‘Write to Chief Minister Interface’ of e-Samadhan on 20th July 2018 at Shimla. The Chief Secretary(HP), ACS to CM(HP), ACS Finance, Additional Principal Secretary to CM, all Secretaries, Head of Departments were present in the launch ceremony. Shri Ajay Singh Chahal, SIO(NIC-HP) and other NIC Officers such as Shri Sandeep Sood, TD, Shri Sanjay Thakur, Scientist-D and Shri Parveen Sharma, Scientist-B were also present during the occasion.
The NIC(HP) has developed this interface by integrating the CM-REFNIC software with e-Samadhan and adding functionalities for 5 other kind of applications which can be directly sent to the Hon'ble Chief Minister. These are employment related applications, seeking financial assistance, lodging complaints, inquiries and development works in addition to grievances. The CM announcements (reference types) and other kinds can also be sent to e-Samadhan for online redressal by the concerned Departments.
The existing e-Samadhan software is available to general public and through the ‘write to Chief Minister’ interface, the public can directly interact with the Hon'ble Chief Minister, whose office can track the progress of these issues electronically. The time to receive and deal with any application will be reduced and paperless flow of application from Secretariat level to concerned office will also be time effective and can be properly monitored.
The Hon'ble Chief Minister, in his address, urged all the Departments to meticulously respond to the electronic PUCs being sent to them through this interface.
Shri Ajay Singh Chahal made a presentation on the new interface of e-Samadhan.