Hon’ble Chief Minister of Delhi, Shri Arvind Kejriwal, launched Faceless Transport Services - a landmark initiative for the citizens of Delhi on the 11th of August 2021. A total of 33 major services - 17 related to vehicles and 14 related to driving licenses have been covered under this initiative. Now, except for two services - Driving Test and Vehicle Fitness Inspection, there is no need for citizens to visit the Transport Office for any requirement and the complete process is online and automated. As a technical partner to the Delhi Transport Department, NIC has played a major role in this citizen-centric initiative. These services are based on the Vahan and Sarathi platform, which have been extensively customized as per the requirement of the State Government. It may be mentioned that the processes of transport departments are executed through two flagship systems namely Vahan and Sarathi, currently implemented in 1300 RTOs across 34 States / UTs.