The Hon’ble Chief Minister of Haryana, Shri Manohar Lal Khattar, inaugurated the Jan Samvaad Portal on Friday, the 7th April 2023 in Chandigarh. He highlighted that the portal will now make it easier for citizens to reach the government with their complaints. Previously, when citizens submitted written complaints, it was often challenging for them to reach the appropriate officials due to the nature of written communication. As a result, grievance resolution was hindered. However, with the launch of the Jan Samvaad Portal, citizens can now submit their written complaints on the portal, ensuring that the information reaches the government.