Shri Narendra Modi, Hon'ble Prime Minister launched the System for Accounting and Management of Pension, SAMPANN, for DoT pensioners, in Varanasi on 29th December 2018. SAMPANN is the brand name of Comprehensive Pension Management System (CPMS), designed, developed and hosted by NIC to help pensioners of the Department of Telecommunications including BSNL and MTNL.
SAMPANN aims to establish a seamless pension processing system, which would bring the processing, sanctioning, authorisation and payment under a common platform. The Government of India under the leadership of the Hon'ble Prime Minister has been actively pursuing the objectives of “Minimum Government, Maximum Governance” envisaging Paperless, Cashless and Faceless services across the country, especially in rural and remote parts of India. The pensioners have an online tracking facility and grievance redressal facility. They will get SMS alerts on their registered mobile numbers and the Pension/ DR arrears/ Arrears will be directly credited to the bank account, along with digitally signed E-PPO. The software will help around 3.5 lakh present and around 1.5 lakh future pensioners of the department, thereby helping them to stay updated about their pension details while being at their home.