National Informatics Centre, Kerala State Centre is the ICT partner to most of the Government Departments in Kerala extending Departmental ICT Systems and Services. During the Covid19 pandemic period, NIC Kerala extended ICT support services and Business Continuity to the Government of Kerala. Showcased here are some of the major activities.

Covid19 Jagratha Portal (https://covid19jagratha.kerala.nic.in) is a comprehensive Information and Management Portal for real-time Surveillance, Care and Support of the people returned from Other States and overseas countries. The application provides for Covid19 Suspects Management which includes entry of passenger details, allocation of passengers to Covid Care Centre/Health Care facility/Home Quarantine and Patient Health Management.

Major Modules includes; Registration of Returnees, Assessment of Facilities at Home by LSGI RRTs, Admission to CCC, Hospitals (including First-Line Treatment Centres), Regular Monitoring and Reporting by Health Team, Hospital Health Care Management Module, Vehicle Permit, Operation Permit, Emergency Travel Pass/Exit Pass, Self Declaration, Volunteer Management, COVID19 related Complaints Reporting, Offence Reporting, etc.

The major stakeholders include District Administration, Health Department, Local Self Government, Revenue, Police, Intelligence, War Room, Chief Minister Office.

eJagratha Dashboard Portal providing Covid19 data analytics, MIS, dashboards to top management in Government including State Covid19 War Room.

Covid Care Kerala Mobile App It is used as a Counselling tool by the person under quarantine with geo-fencing. Major Features includes OTP Based Registration, Counselling Service for the Quarantined persons / Covid19 Affected Patients, Food and Grocery supply contacts for the Migrant Workers, De-addiction Counseling Contacts, Geo-tagging of Quarantined persons, Geo-fencing of quarantined persons with the alert feature when the person moves 100-meter periphery and Dissemination of important information by District Administration.

Transit Vehicle Management System It is mainly intended for the District Administration with interstate borders/checkposts. Through the interstate checkposts, transit vehicles enter the district and proceed to various other places in the state. All the entry/exit points are managed by the Police/Health/LSGI and Revenue Officials using Mobile App capturing enforcement details.

NICeScan Mobile App It is a generic QR code scanner app using open source components for government agencies as well as enforcement agencies for a contactless verification of such documents, passes and records produced by the public. NICeScan is a QR and barcode scanner which supports all formats.

Ksheerasree Mobile App Is developed for the Dairy Development Department, Government of Kerala. The Mobile App is used to place order on dairy Milk Cooperative Societies during the lockdown period for helping the dairy farmers as well as societies.

Matsyasree Mobile App Is an online fish sales App for the consumers for generating token number for crowd management at the sales counter for maintaining social distancing.

ReLIS Mobile App Is intended for the Revenue Services for Citizen through Mobile App. The App helps the citizen to get all their services over mobile to avoid a visit to Village Offices due to Covid19.

Athidhi Portal Is designed for the urgent collection of migrants details in Kerala for ensuring safety and care to the migrant labourers and assist the administration to arrange their food, shelter and medical care. This portal is being converted as the State Adhithi Portal.

GIMS NG – re-architected and revamped Government Instant Messaging System (GIMS) and integration with eGov Applications and Third-Party System through indigenous API gateways and GIMS portal.

Ration Card Management System/Public Distribution System – Issue and Management of new ration cards within 24 hours, Donate Your Kit in PDS, AAY and priority list for beneficiary management under CMDRF and Social Welfare Pensions.

Jeevan Rekha (Mustering Services) It is a generic Aadhaar based Mustering Services and Digital Life Certificate Services for Social Security Pension. The service can be readily integrated with any software applications for mustering services.

eApplication/eParathi – CM Public Grievance Management System with a dedicated system developed by NIC Kerala on top of eOffice in Kerala and is implemented in all districts of Kerala.

Amnesty Management module under the State GST backend software system has been implemented in the State GST Department during lockdown due to Covid19.

Virtual Court Application integration with IFMS/Treasury and VAHAN/SARATHI and implemented in Kerala.