Hon’ble Chief Minister Haryana Sh. Manohar Lal, launched on-line services for grievance redressal and dispute settlement related to industries on 2nd March 2016 at Gurgaon. In the grievance redress mechanism, the investor files of the grievance reaches the State level nodal officer designated at Haryana Enterprise Promotion Board (HEPB) or to the Depu-ty Commissioner of concerned District. In case, the grievance is not redressed at District Level Empowered Committee, it gets escalated to State level and then to Apex (PSCM/CM) level. The Desk Officer of HEPB conveys the redressed griev-ance outcome to the investor. Through this portal, long pending disputes and litigations of the existing industrialists/ investors in Haryana can now be filed on-line for settling by the Empowered Committee. The one-time disputes settlement process flow has also been made online. A guide pertaining to clearances helps the new investors in Haryana to be aware of the Clearances/ Approvals/ Licens-es required for each type of desired investment/industry. The guide also contains a questionnaire with about 20 questions for filling online and submission. The investors are provided with the major clearances/ approvals/ Licenses/ Registration etc. for their investment planning. NIC teams of Punjab and Haryana have jointly developed the sub-systems and linked to Haryana’s Investors Portal (http://investharyana.nic.in) under a single window clearance system.