In order to ensure better and timely delivery of various government services through different departmental systems under one roof, Govt of Punjab has undertaken the initiative of setting up 2147 Sewa Kendras as single points of contact in different parts of urban as well as rural areas of the state. Punjab Sewa Porta(PSP) has been developed by NIC Punjab as an umbrella platform to enable the delivery of citizen-centric services of all the departments covered under Right to Service (RTS) act under one roof by integrating the applications used for providing the services.
Shri Sukhbir Singh Badal, Deputy Chief Minister at the launch of Sewa Kendra portal
On 12th August 2016, in a state-wide launch, in the first phase 322 urban Sewa Kendras and PSPs (Punjab Sewa Portal) were inaugurated by the Chief minister of Punjab Shri Prakash Singh Badal in Lambi district Muktsar and by Deputy Chief Minister, Punjab Shri Sukhbir Singh Badal in Pathankot and Mansa districts. Sewa Kendras and PSPs at other locations were also inaugurated on the same day by dignitaries including State Ministers.
PSP, been developed as a centralized application by NIC Punjab has been integrated with token machines as well as back-end modules of WebSUWIDHA and eDistrict to deliver 62 services and 118 sub services. Other departmental applications shall also be integrated with PSP in due course of time.