One day Master Trainers Workshop on National Government Services Portal (NGSP) - https://-services.india.gov.in designed and developed by National Informatics Centre was organized by Department of Administrative Reforms and Public Grievance (DARPG) in collaboration with NIC & UNDP, India at Hotel Vivanta, New Delhi on 13th October 2017. Addressing the participants during the inaugural session Smt. Smita Kumar, Joint Secretary, DARPG lauded the efforts of NIC in developing the Government Services Portal and praised the efforts of NIC. She expressed that ongoing improvements in National Portal and Government Services Portal by NIC would strengthen India’s Online Services Index in the global ranking of United Nations Global e-Government Survey. Smt. Alka Mishra, Senior Technical Director, NIC explained the objective behind the creation of National Government Services Portal and encouraged the participants to contribute actively on the Portal thereby making the services provided by Government entities easily accessible to the Citizens. The other members representing the India Portal team (NIC) were Shri Lokesh Joshi, Technical Director, Shri Shashi Kant Pandey, Scientist-D and Shri Pankaj Kumar, Scientific Officer. The NIC team presented the workflow and best practices in creating the metadata for the Service URLs. Detailed information on the usage of Content Management System to contribute the service was provided followed by interactive hands on session. The team also answered the technical queries of the participant on various aspects of the project. Representatives from UNDP explained the importance of the National Government Services Portal and elaborated how the presence of even more services on the portal would help our Country improve its global ranking. 54 participants from 22 States & UTs and 7 Ministry & Departments attended the workshop. During the concluding session of workshop, the participants provided the tentative numbers of services they would contribute on the NGSP to improve the visibility of services provided by their respective State/ UT/ Ministry/ Departments.