Government of Madhya Pradesh has implemented 11 point programme MIS to monitor the developmental programmes and availability of citizens services in rural areas. Under this programme information regarding functioning of handpumps, transformers, anganbadis, schools, primary health centers, PDS shops, veterinary facility and status of pending land demarcation / transfer cases, social welfare pension cases, progress of scholarship distribution and availability of agriculture resources, etc, is being collected every month for all the 55,000 villages of the state. This village level information is then compiled at block level computers and transmitted to the District Informatics Centers of NIC. After compilation at district level, the information is sent via NICNET to Madhya Pradesh State unit of NIC. At this place, various reports are generated using the software developed by NIC, for monitoring at higher level of on going schemes and to ensure availability of citizen services in the state. Under the MIS a new web enabled software application has been developed and hosted to display data of 11 point programme at http://www.mp.nic.in/gramsampark. The web based application has been developed in Hindi using dynamic font and has three sections namely, Gram Paridrashya (information about the status of road connectivity, availability of post office/ telephone, handpump, transformer, anganbadi, school, primary health center etc, for any village of Madhya Pradesh), Samsya Nivaran (villagers can send their complaints regarding functioning/non availability of facility/ services, directly to the government) and Gram Prahari (information about availability of particular facility/service at village level, block level, district level and state level). This project is one of the largest initiatives of e-governance in Hindi Language.
HAPPENINGS
Monitoring Citizen Services through ‘Gramsampark’
From July 2003 • Informatics, National Informatics Centre