Revenue management is the key to economic stability and development of urban infrastructure. In order to discharge its function properly and cater to the requirements of economic development, the Municipal Corporation and its Municipalities have to generate adequate resources. In the present day world, IT tools have become as crucial for revenue management as in other shapes of life. Administration of any revenue law has become a technical and, more often than not, a contentious issue.

The basic objectives of this software, developed and implemented by NIC Bihar State Unit includes bringing improvement to the quality of service being offered to the citizens and at the same time, it will also become possible for the first time to track all kinds of defaulters on payment of taxes due. This will assist the Municipal Corporation in acting quickly and well in time and is expected to have a very positive impact on the total revenue that is currently being collected by the Municipal Corporation.

Municipal Corporation in Bihar Each town/city of Bihar has one municipal corporation or municipality having the responsibility of catering to the daily needs of thousands of families like – good sanitation, sewage systems, clean drinking water, etc.

Where there is large population base, Municipal Corporation/Municipalities have opted to divide their jurisdiction among several Circles. Each such Circle is organized in terms of several Wards and Revenue Circles for the convenience of Tax Collection. The major activities of Municipal Corporations are

  1. Property Assessment.
  2. Holding-wise Tax Collection (includes sanitation, water and sewage tax, etc.)
  3. Birth and death Registration.
  4. Rickshaw and Thela registration and Tax Collection.
  5. Maintenance of Street Lights, Sewage etc.
  6. House and Road map.
  7. Mutation.

Scope of MUDRA The system “MUnicipal corporation towards Digital Revenue Administration (MUDRA)” will be useful for the Holding owners, Tax collectors, officials at headquarter levels and Circle levels. They will have total picture of tax collection that will help the decision makers to take suitable decision for further improvement. It is designed to computerize the over all functions of tax collection system of Patna Municipal Corporation. The system will computerize the activities of Holding owners, Tax Collectors, Computerized Bill generation, Bill dispatch, Demand note generation, Online tax collection, Receipt generation, Makan database etc. In future it will also incorporate the facility of Integrated Voice Response System (IVRS).

Objectives of MUDRA To calculate the Assessment value and holding tax. To monitor tax defaulters. To monitor daily holding tax collection. Effective planning of Tax collection.

Future Application The most important component of this project is making it fully web-enabled. An exercise of creating a web-site has already been initiated and using state-of-the-art technologies like ASP with Oracle RDBMS, a User-Dept. Interface is being created to be of help to the holding owners who can then check upon details like - Holding Data, Tax Payment Status, Taxes Due and their Payment Dates, etc. The web site will also contain a Public Grievance Forum through which Holding Owners can submit their problems for redressal by the authorities.

Technical Details Computing Model : Client/Server Operating System : Windows Server Family RDBMS : Oracle 8i Front-End : Developer 2000

Security Specific techniques of risk analysis, hazard analysis, fault tolerance, and safety trade-offs within the software engineering paradigm have been taken consideration at the time of software development. The software is totally password protected and auto-log files are created in background. For any kind of hazard or fault, the auto-backup provision is available within this software.

For further information, please contact, State Informatics Officer, NIC Bihar State Unit, 3rd Floor, Technology Bhawan, bailey Road, Patna E-Mail : sio@bih.nic.in Tel : 0612 - 2220964/ 2236198