Let me begin by wishing all the readers and contributors of Informatics a very happy new year. Every new year brings with itself a new beginning and a new hope of making our lives more joyous. Technology, especially ICT, has become a major force behind the changing face of the nation. The citizens of our nation, despite all the challenges they face, have recognized the power of technology and are embracing it in their daily lives with open arms. The Government, recognizing the expectations and aspirations of the people, has been taking many steps to satisfy the citizens. NIC, being the premium technological institution of the Government, provides every support necessary in empowering the common citizens and making their lives easier and more comfortable. With innovative applications of ICT from cashless payments to digital certificates and documents, the various initiatives of NIC are poised to save many citizens’ valuable time, effort and money. New years bring new opportunities disguised as challenges for the nation as well as the organization. Reinvigorated by the appreciation and support showered on us, NIC is committed to using ICT in helping the Government and the citizens face the challenges successfully. Let us all, as our new year resolution pledge to turn every challenge into an opportunity and move forward on our journey towards a better tomorrow. Wishing you all the best, Neeta Verma Director General, NIC