In a major technological advancement, NIC Chandigarh has developed a comprehensive Property Management System to revolutionize property-related services offered by the Estate Office in Chandigarh UT. This initiative is set to significantly reduce paperwork and enhance efficient service delivery for citizens. Residents of Chandigarh can look forward to a more efficient way of han-dling property-related grievances and complaints, thanks to the new online portal introduced by the UT administration. Developed by NIC Chandigarh, this dedicated portal is designed to address all property-related issues in a time-bound manner, shifting away from the less effective physical redressal system. The system aims to address a long-standing issue where estate office employees and officers have been known to raise repeated objections in property cases, leading to applicant harassment. The new online grievance filing system, to be implemented soon, is expected to eliminate such inef-ficiencies. A senior officer of the UT administration highlighted the benefits of the new system, noting that it will allow for regular monitoring of complaints by senior estate office officers. This ensures early and time-bound resolution of issues, especially benefiting elderly applicants who will find the online system more accessible. Chandigarh’s UT estate office oversees approximately 60,000 prime prop-erties, predominantly residential, both freehold and leasehold. The intro-duction of the Property Management System by NIC Chandigarh is a signifi-cant step in managing these assets more effectively.
Dr. Vijay Namdeorao Zade, Finance Secretary UT Chandigarh, Shri Ajay Chagti, Secretary Personnel & Establishment, Smt. Hargunjit Kaur, Special Secretary Finance, Shri Ramesh Kumar Gupta, DDG & SIO NIC UT Chandigarh, Shri Kapil Setia, Chief Architect and Shri Rajiv Tewari, AC (F&A) during the launch of Online Grievance Redressal Portal for State Office