e-Gram Suvidha, a facility management product developed by NIC MP, bagged CSI-Nihilent e-Governance Award-2004 under “Best Project” category. General (Retd.) K V Krishna Rao, Ex-Chief of the Army Staff and Ex-Governor of Jammu & Kashmir, presented the award to Sh. Vivek Chitale, TD, NIC MP at a ceremony held at Hitech City, Hyderabad on 12th Nov ’05. e-Gram Suvidha is a Geomatics-based Decision Support model for creation and management of various village-level facilities. It provides an interactive and user-friendly interface for map-based outputs. Digitised spatial features (locations and boundaries) of Blocks, Panchayats, Villages, Road/Railway network and non-spatial databases on related facilities constitute inputs to e-Gram Suvidha. It covers major sectors like Education, Health, Communication and Roads. However, it offers a seamless integration of additional facilities/sectors owing to its open-ended design. It determines optimised identification of a suitable location meeting specified criteria. It has a built-in traverse-aid and distance computation options. The system has been successfully deployed for 5 districts in Madhya Pradesh.