The Civil Aviation Information Division of NIC has developed an Office Procedure Automation (OPA) software to help monitor pendency of cases and assist in easy tracking of letters and files. This software has been identified for implementation in all Ministries/Departments as part of Minimum Agenda for e-governance. The Cabinet Secretary in his D.O letter No. 110014/40/97-TPP-US(T). Vol. IV dated 12th August, 2000 to all Secretaries, has desired that the minimum Agenda for e-Governance be implemented by the end of December 2000, enclosing therewith the minimum Agenda for e-Governance. One of the important points in the Agenda advises the various Ministries/Departments to start using the Office Procedure Automation Software developed by NIC with a view to keeping a record receipt of dak, issue of letters, as well as movement of files. OPA is a on-line system which gives administrative support right from Diarising of receipts, Updating its status, Opening new files, various file movements, Despatch of letters/files & Record management. It supports electronic file movement also. All reports prescribed in the Manual of Office Procedure can be generated through this system. It has been standardised by the Department of Administrative Reforms and Public Grievances & NIC for implementation in all Ministries, Departments and State Govts. An important aspect of the OPA software is that it has evolved over a number of years, tested with time and is available on a variety of platforms. It is an integrated software which is operational in the Ministry of Civil Aviation since 1993. The latest version is already running in the Cabinet Secretariat for the last two years & also in many other Ministries.