The “People's Online Petition and Discussion Portal” launched by the Anti Corruption and Civil Rights Commission of Korea won the top award for best demonstration stand award in the e-Challenges Conference and Exhibition in Stockholm, Sweden. The Portal is an online model system to help citizens in hearing their grievances and solving difficulties. The ACRC launched the portal www.epeople.go.kr in June 2006 by merging scattered online channels which had collected civil complaints and petitions. Slowly and steadily, the organization began to extend the online service to local governments allowing its citizens including foreigners living in Korea and overseas Koreans to suggest policies and join policy-making. In the e-People service, a petitioner can file a petition with the Korean Administrative Agencies in regard to the following matters: Requests to explain or interpret administrative affairs - including laws, institutions and procedures - through inquiry or consulting Suggestions on improving government policies or administration systems and their operations Requests to solve problems like administrative agencies' unlawful acts, unfair or passive measures and unreasonable administrative systems, which infringe on people's rights, cause difficulty or place unnecessary burden on people Require administrative agencies to take actions on other matters The portal provides an opportunity to promote South Korea's advanced e-government system at home and abroad. Based on reported complaints, the commission will advise related organizations to resolve problems and the central government to adopt strategic policies.
International e-Gov Update
People's Online Petition and Discussion Portal, Korea
From January 2009 • Informatics, National Informatics Centre