The National Informatics Centre Punjab State Unit has done a remarkable job of computerization of the Punjab Chief Minister's (CM) Office. The four sections in the CM Office which are computerized are Follow-up Section; General Section; Confidential Section and Legislation Section.
Follow-up Section : The main function of this Section is to take care of all the requests/complaints/demands addressed to the CM and to follow-up the action.
General Section : The main activity of this Section is to receive fresh representations to the CM and mark them to the concerned departments.
A generalized Software called Reference Monitoring Software (RMS) has been developed and implemented for the aforementioned Sections. All the letters are fed into the Computer System and the System automatically generates different despatch number as well as acknowledgement for the sender of the letter, for the two Sections respectively.
The System is query based and generates thirteen types of different reports for different level of administration such as department-wise reports individual-wise reports; district-wise; reminders of the defaulter (department) etc.
Confidential Section : The major activity of this Section is to keep records of the files coming to the CM's Office from various departments of the State for financial as well as administrative approval.
A Software known as File Monitoring System (FMS) has been developed and implemented for this Section. All the departments and designations have been codified. The System automatically generates receipt number for a file and various types of reports for different level of administration such as department-wise; list of cleared cases; office-wise list of pending cases; office-wise list of cleared cases etc.
Legislation Section : The main function of this Section is to take care of all the recommendation made by any Member of Parliament/Member of Legislative Assembly addressed to the CM and to take action on any question at the time of Vidhan Sabha Session related to CM's portfolio. Necessary computer system has been developed and implemented to take care of the various activities of this Section.