NIC Ranchi, established after the creation of Jharkhand in 2000, has played a pivotal role in promoting an ICT culture in the region. Notably, NIC Ranchi developed the mKarmik mobile app, streamlining law and order duty assignments, and introduced an Online Polling Personnel Data Collection Portal, enhancing election processes. These initiatives have not only made governance more efficient but also served as models for other regions. As a centre for technological innovation and eGovernance excellence, NIC Ranchi continues to contribute significantly to Jharkhand’s progress in the digital age.
NIC Ranchi has championed the emerging technologies, successfully implementing various projects for all three: Central Government, State Government, and District Administration. Notable achievements include integration of VR Smart Class, development of m-Karmik mobile app, and implementation of District Human Resource Portal, and innovative solutions such as m-Appointment letters during the COVID-19 pandemic and efficient law and order duty assignments.
ICT Initiatives in the District Ranchi District Website (https://ranchi.nic.in/)
Ranchi District has unveiled a CAW Certified website utilizing the Secure, Scalable & Sugamya Website as a Service (S3WaaS) Framework, making it the first in Jharkhand to do so. This website serves as the primary communication channel for Ranchi District Administration. It offers user-friendly interfaces, ensuring compliance with the GIGW standards and delivering up-to-date information.
VR Smart Class Room Virtual Reality Smart Classrooms, a fusion of immersive VR technology and conventional teaching methods, are revolutionizing education. In Ranchi, 21 government schools have adopted the VR system for enhanced learning.
Video Conferencing District Centre provides video conferencing (VC) support from the District Collectorate to all 18 blocks and 22 circles, enabling direct communication between District Collector and other senior government officials with blocks and panchayats. Over 100 VC sessions have been organized current year.
Online Polling Personnel Data Collection Portal The main objectives of this project include achieving full computerization for enhanced time efficiency, minimizing errors, automating system management, centralizing database control, and optimizing resource utilization for election-related tasks. Not only has it significantly improved operational efficiency, but it has also set a valuable example for other districts to follow.
Initiatives During COVID-19 COVID-19 Online Helpdesk This system captures grievances related to medical assistance, e-Pass, COVID result status, groceries and more. With over 25,000 grievances received and resolved during the pandemic, the system is used by all district officers to address citizen grievances.
COVID-19 HR Portal This HR database helps in deployment of Magistrates, Doctors, and Para-Medical Officials to containment zones and quarantine centres during the pandemic.
GIS Mapping of Mukhyamantri Dal Bhat Kendra Using Google Maps, this system helps the district administration locate Dal Bhat Kendras for efficient food distribution to migrants during the COVID-19 crisis.
COVID Chat Bot Support The District Centre provided the COVID chatbot support through the district website in order to support citizens and addresses their queries in a round the clock manner.
Mobile Apps Following are the mobile apps designed and developed by NIC Ranchi:
Poll Duty Mobile App The Poll Duty Mobile App streamlines communication plans and delivers crucial messages to polling officers, sector officers, zonal magistrates, and the district control room on polling day.
m-Karmik m-Karmik app enables deployment of officials for magistrate duty during events and emergency