Monitoring and issuing of SC/ST certificate is one of the major tasks carried out by the staff of the Deputy Commissioner South West, Kapashera, New Delhi. Every month, about 300 certificates are issued to the public. Sometimes, especially after the declaration of academic results, there is a heavy rush for issue of SC/ST certificates, and the number increases to about 600. Therefore, under the pre-computerization phase, work of certificates had been time consuming, unsystematic and difficult to monitor.

The NIC South West District Centre therefore took up the responsibility of finding a faster and better solution and has developed a computerized system for issuing of SC/ST Certificates. This Software has been developed on Windows 2000 Server, Access 2000, Lipi Software (Hindi Version) on Server side and Windows 2000 Professional & VBA on the client end. The software was formally inaugurated by the Deputy Commissioner (South-West) Shri Ashwani Kumar, IAS at Kapashera, New Delhi.