The Tinsukia sub-division of the undivided Dibrugarh district was declared as the 23rd district of Assam on 1st October 1989. It consists of three sub-divisions including Tinsukia (Sadar), Margherita and Sadiya. In addition to being an industrial district, Tinsukia also produces a large amount of tea, ginger, citrus fruits and paddy. The majority of its population comprises cultivators and agricultural workers. The oldest oil refinery in India is situated at Digboi in this District and Margherita and Ledo are famous for open cast coal mining. The Dibru-Saikhowa National Park is also situated in Tinsukia, which is famous for its extremely rare and endangered species of wild life, and a plethora of flora and fauna. ž| Emergence of NIC: The NIC Tinsukia District Unit was established in the year 1990. From the very outset, it has been empowering various sectors of the District Administration with all-round ICT support and necessary training. Implementation of e-governance programmes has further strengthened the role of NIC in the district. Some of the major projects executed by NIC Tinsukia are as follows: ž| Public Facilitation Center (PFC): The PFC project was started on 1st June 2003 and was named “e-sewa”. This is a single point citizen interface enabling fast and easy access to issuance of various types of certificates like PRC, NOC for Birth and Death, Land Sale Permission, Legal Heir Certificate, Circular Copy PRC etc. The query system gives the status of pending applications, list of applications to be issued, applications received, etc. ž| Land Record computerization (LRC): Under this programme, an Oracle database has been developed to record and maintain the details of land tax with addresses of the landowners, area and location for all 979 villages under 14 Mauzas and 3 Sub-divisions. This has been implemented in the Margherita Sub-Division as well. Reports can be viewed using the landowners’ name, or village code, or patta number, or dag number. Now based on this information, the Jamabandi is issued within a day, a task that used to take one month prior to computerization. This application supports Gist Software Development Kit (I-plugin) and now runs on Windows platform. ž| Chittha: Recently an application has been developed to convert Jamabandi data to Chittha. When data is entered in the Jamabandi database, it is automatically updated in the Chittha. It also supports Gist SDK (I-Plugin) like Land Record computerization (LRC) and runs on Windows platform. ž| MLADS: As all MLAs are responsible for different types of activities in their respective constituencies, this software has been implemented by the Planning and Development Branch of the District Administration to monitor the progress of the works initiated by the MLAs in various constituencies. All data since 1993 is available in this database. ž| Bakijai (Loan Recovery): NIC has recently developed this database for the Bakijai branch of the DC’s office to monitor details of government loan holders. Reports on monthly/yearly loan realisation, bank branch wise loan holders list are available here. Notices are also automatically issued against persons not repaying the loans on time. ž| Payroll: The Accounts branch of the DC’s Office implemented this application system from 1998 to monitor and generate individual/annual/monthly statements and maintain GPF for the entire office staff. ž| District website: A comprehensive website has been developed by the NIC Tinsukia District Unit and can be viewed at http://tinsukia.nic.in. It gives in-depth information about the district, administration, maps, places of interest, CICs, various schemes, festivals and a lot more. Details about schools, MP/MLA activities, are also available on the site. In the span of 15 years, NIC Tinsukia district unit has extended its active support to various government projects like BPL survey, Habitation Survey, and school teachers’ databases. Beside providing training to the staff members, it has also developed an application called Property Registration System (PRS), which is to be launched shortly. NIC Tinsukia officials have also focused on their own skill enhancement, which helps them in performing their duties more efficiently.