This QR code based mobile App has been developed for CGHS beneficiaries to submit their feedback on defined CGHS Services. The Chief Medical Officer (CMO) In-Charge of a Wellness Centre (WC) can generate QR code for his/ her wellness centre, take a printout and display at a suitable place in premises. Using this App, the CGHS beneficiaries can scan the QR code and submit their feedback on the defined CGHS services.The App can be downloaded from Google Play Store.
CGHS beneficiaries can submit their feedback on the following services: ✒ Registration of beneficiary ✒ Consultation with medical officer/ specialist ✒ Dispensing of medicines ✒ Dressing room services ✒ Cleanliness of Wellness Centre ✒ Punctuality of staff ✒ Behaviour of staff
A beneficiary can provide the rating from 1 to 5 and have the provision to enter feedback on ratings less than or equal to 3. The rating on various CGHS services will be monitored by CGHS officials to improve the services. This facility is available for the CGHS beneficiaries whose mobile number is registered in the CGHS database.