Municipal Corporation of Greater Mumbai (MCGM) is one of the biggest Municipal Corporations in India with more than 100 thousand employees.
As per the Maharashtra State Government issued resolution dated 09-August-2012, the commissioner of MCGM requested NIC Maharashtra to assist in the implementation of eOffice. eOffice implementation was initiated in a phased manner by NIC Maharashtra with technical support from NIC HQs.
The orientation and demonstration of eOffice was given to the officers and staff of MCGM. It was decided to implement eOffice software in the MCGM Data Centre at Worli Mumbai. A detailed study of the available infrastructure resources was conducted and a Gap Analysis Report was prepared. Accordingly new computer hardware, operating software, and network equipments were made available by the MCGM. Extensive training was also given by NIC to the officers and staff of MCGM.
The project was taken up in 2 phases. In the first phase, 300 users with single location were taken up. Only eFile and KMS modules were taken up for implementation with vertical top down approach, which facilitates 100% electronic file movements among Commissioner, Addl. Commissioner, Dy. Commissioner and all HODs of MCGM. After successful implementation of the first phase, second phase was taken up for all the modules of eOffice for around 2000 users till the lowest level in 200 Ward Offices in Mumbai.
Moiz Hussain, Maharashtra