Personal information on internet sometimes proves to be a bane. Removal of unwanted personal information becomes inevitable at times. In this connection the Norwegian Data Inspectorate's service 'Slettmeg.no' ('deleteme.no' in English) provides online advice to the citizens to remove unwanted personal information on internet. It suits best for the people who find unwanted and offending material about themselves on the internet. 'Slettmeg.no' is a low-threshold service for Norwegians who experience violation of privacy rights on information that they have posted themselves online and later want to remove. Sometimes they wish to remove the material posted by others. Keeping neutral attitude to various enquiries is the essence of the online advice. It avoids any moralizing tone concerning the published materials. It also provides information about relevant laws and regulations, practical assistance in order to get in contact with web services and those responsible for offending material published on the Internet. Not only this but assistance in filling out complaint forms, using the self-service removal services (e.g. from a search engine's webpage removal request tool) are few online assistance the Norwegian Data Inspectorate has come up with.